Data Recovery

Business, Residential, Services

Data Recovery

Hard drives are great. They hold all our information and provide easy access to our data. Unfortunately they are mechanical devices that can fail at any time.

Hard drives can fail because of many reasons:

  • Defective from manufacture
  • Power Surge (Electrical Storm)
  • Abuse
  • Neglect (Dropped)
  • Age (3+ Years)

We have the tools and experience to recovery your data.


I believe my hard drive is failing. What should I do?

Do not do anything. The more you use it, the less of a chance the data will be recovered. Think of it like a car engine that is failing. The more you drive it, the more damage you do.

Another company already told me there was no way to recover my data. Should I still bring it to you?

Yes. Some computer repair shops are not allowed to open the computer. Others just want you to purchase a new computer.

My hard drive is making a clicking or clanking noise. Is there any hope?

Yes. But you may not like the answer. We partner with Gillware Data Recovery Services. They can disassemble your hard drive and recover your data with their special equipment. It can be expensive, but Gillware offers a free estimate and free shipping to their service center. And they will provide a quote before they recover any data.

Does the freezer trick work?

The freezer trick is when you wrap the hard drive in an air-tight package and place it in the freezer overnight. Once it is really cold, you have a few minutes to recover your data. Hard drive manufacturer frown on this solution.

However, desperate times… We have used this several times. It has actually worked 3 times in the past 12 years. I can’t remember how many times we have tried it.

Can you recover data from an external hard drive?

Yes. But we will need to crack open the enclosure. Once we do this it probably will not go back together.

Can you recover data from a solid state drive?

Maybe. The drives use flash memory instead of magnetic storage. Solid state drives are very new to the utility software market. We talked with data recovery experts and they told us that more popular brands have a better chance of data recovery.

How much does is cost to evaluate my hard drive?

We will evaluate the hard drive for free. However, if the drive is severely damaged, our partner Gillware Data Recovery will evaluate and estimate the drive for free. They even pay for the shipping to their location. If you decide not to have your data recovered they will charge shipping to send it back.

Gillware Data Recovery

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Great Service

June 24, 2012

Very courteous and very speedy on their diagnosis. Work done on my computer was great couldn't asked for better people. Kalea T.

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Fast outstanding service, and outstanding commo!

June 24, 2012

Fast outstanding service, and outstanding commo! Tom H.

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Matt is awesome!!!

June 24, 2012

Matt has been our IT support person for many years now. I can't imagine what I would do without him! He is knowledgeable, honest, pleasant, and takes care of us in a timely manner. I would recommend him to anyone. Kathy M.

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Ingram Computers Are The Best!!

June 24, 2012

Matt Ingram and his crew are always professional and efficient. They really know their stuff. It's a pleasure doing business with them and I recommend them to anyone needing services for business or personal computer needs. Renee' T.

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work done on laptops

June 24, 2012

Everything is still working just fine. I will be back anytime I need help or work done on any of my laptops Beecher S.

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Matt is the best!

June 24, 2012

Ingram Computers has provided computer equipment and service to our business for several years. Matt knows that I have no technical knowledge, nor do I want any. He clearly explains what we need to do, and he promptly returns calls. I can't imagine anyone better to deal with. Mike N.

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Ingram's Computer Service is the best!

June 24, 2012

We love Ingram Computer Service because when you call you get an answer. Matt and his staff are always ready to help with our computer needs, big or small. Teresa M.

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Great service when we need it.

June 24, 2012

Our two offices work completely on the internet with all our companies and most of our customers. When a computer problem arises Matt is there and we are soon back online. Matt has been our IT Dept. since 2003 with outstanding performance. Clint Reynolds A. E. Reynolds Insurance Agency Inc.

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ICS Review

June 24, 2012

I asked several places for an estimate on my laptop repair, and Ingram gave me the best price and best turnaround time. I will definitely be looking to Ingram in the future for my computer repair needs. Luis

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excellent service and well priced

June 24, 2012

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

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There Aren't enough stars!!!!

June 24, 2012

There aren't enough stars to rate the dedication, talent, and customer service [as well as Janice, the best receptionist ever] at Ingram. I took my computer there, and Matt and Tyler went above and beyond anything I'd have ever expected to try to retrieve all of my precious info that was on it [ba

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did everything I asked

June 24, 2012

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

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