Data Recovery

Business, Residential, Services

Data Recovery

Hard drives are great. They hold all our information and provide easy access to our data. Unfortunately they are mechanical devices that can fail at any time.

Hard drives can fail because of many reasons:

  • Defective from manufacture
  • Power Surge (Electrical Storm)
  • Abuse
  • Neglect (Dropped)
  • Age (3+ Years)

We have the tools and experience to recovery your data.


I believe my hard drive is failing. What should I do?

Do not do anything. The more you use it, the less of a chance the data will be recovered. Think of it like a car engine that is failing. The more you drive it, the more damage you do.

Another company already told me there was no way to recover my data. Should I still bring it to you?

Yes. Some computer repair shops are not allowed to open the computer. Others just want you to purchase a new computer.

My hard drive is making a clicking or clanking noise. Is there any hope?

Yes. But you may not like the answer. We partner with Gillware Data Recovery Services. They can disassemble your hard drive and recover your data with their special equipment. It can be expensive, but Gillware offers a free estimate and free shipping to their service center. And they will provide a quote before they recover any data.

Does the freezer trick work?

The freezer trick is when you wrap the hard drive in an air-tight package and place it in the freezer overnight. Once it is really cold, you have a few minutes to recover your data. Hard drive manufacturer frown on this solution.

However, desperate times… We have used this several times. It has actually worked 3 times in the past 12 years. I can’t remember how many times we have tried it.

Can you recover data from an external hard drive?

Yes. But we will need to crack open the enclosure. Once we do this it probably will not go back together.

Can you recover data from a solid state drive?

Maybe. The drives use flash memory instead of magnetic storage. Solid state drives are very new to the utility software market. We talked with data recovery experts and they told us that more popular brands have a better chance of data recovery.

How much does is cost to evaluate my hard drive?

We will evaluate the hard drive for free. However, if the drive is severely damaged, our partner Gillware Data Recovery will evaluate and estimate the drive for free. They even pay for the shipping to their location. If you decide not to have your data recovered they will charge shipping to send it back.

Gillware Data Recovery

Remote Support Ad

Matt is the best!

June 24, 2012

Ingram Computers has provided computer equipment and service to our business for several years. Matt knows that I have no technical knowledge, nor do I want any. He clearly explains what we need to do, and he promptly returns calls. I can't imagine anyone better to deal with. Mike N.

[ read more ]

Ingram Computers Are The Best!!

June 24, 2012

Matt Ingram and his crew are always professional and efficient. They really know their stuff. It's a pleasure doing business with them and I recommend them to anyone needing services for business or personal computer needs. Renee' T.

[ read more ]

Answers all questions and then some....AWESOME SERVICE!

June 24, 2012

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

[ read more ]

Outstanding

June 24, 2012

They did an outstanding job in a very short time. Any of our computers that break down will go to Ingram for repair. John E.

[ read more ]

work done on laptops

June 24, 2012

Everything is still working just fine. I will be back anytime I need help or work done on any of my laptops Beecher S.

[ read more ]

Professional & Prompt

June 24, 2012

Service was professional and prompt. I had an HP laptop screen replaced and all is well. The personnel were polite honest and helpful. The cost was affordable and fair. I would highly recommend Ingram Computer Repair. Jackie S.

[ read more ]

Fast outstanding service, and outstanding commo!

June 24, 2012

Fast outstanding service, and outstanding commo! Tom H.

[ read more ]

Great Service!

June 24, 2012

Great service! Very professional. Restored 2 of my computers. Would highly recommend. Jackie P.

[ read more ]

Professional Service

June 24, 2012

Matt Ingram is the go to guy for all your automation needs. He gives you timely professional service. Tom H.

[ read more ]

I Approve Ingrams Computers

June 24, 2012

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

[ read more ]

Service was great

June 24, 2012

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

[ read more ]

Great Customer Service

June 24, 2012

Our office has been using Ingram Computers for a long time now. Matt is great at working on our computer issues. If he cannot fix it by logging into our system he makes a service call, He recently installed a new computer for our office it works great. When I call his office Janice answers she is

[ read more ]