IT Services

Business, Services

Small Business IT Services

You depend on your computers to run your business. Every second of downtime can be lost revenue. IT Services can be expensive.

When you partner with Ingram Computer Services to become our IT Services provider, we take care of you. We monitor your computers and servers in order to predict problems before they become a problem. We make sure all your computers are protected with antivirus. We keep your systems up-to-date and properly maintained with backups, defrags, disk clean-ups, etc. Plus we will assist you with Line-Of-Business applications such as QuickBooks; and sort out any problems with your Internet Provider. Best of all, we do this for a low flat monthly fee.

Be sure to schedule a free consultations. (931) 542-9327

 

Remote Monitoring

We are constantly monitoring your workstations and servers. This insures your systems are running correctly by looking for problems before they become a problem.

Antivirus

No more worrying if your antivirus is up-to-date or when your subscription will expire. We handle that for you too.

Offsite Backup

Local backups are important. But if the building burns down, so does your local backup. That is why we include offsite backup with every maintenance plan.

Patches & Updates

We keep your computers and servers up-to-date with all the latest security updates and bug fixes.

  • Microsoft Windows
  • Microsoft Office
  • Mozilla Firefox
  • Google Chrome
  • Adobe Reader
  • Java
  • And many, many more
Asset Tracking

Not only do we track your servers and workstations, we track all the hardware components inside your computer. We also track all the software installed. ICS will also scan your network, tracking all devices connected.

LOB Applications

ICS will assist directly with Line-Of-Business (LOB) applications such as QuickBooks. We talk directly to the vendor so there is none of the “Blame Game.” This way, you don’t have to be on the phone talking to someone you don’t understand.

(Valid support contract must be maintained with LOB vendor)

Included Labor Cost

The maintenance plans include all labor for assistance with all maintenance related work.
For example:

  • Viruses/Malware
  • Hard Drive Failures
  • Power Supply Failures
  • Software Problems
  • New Employee Setups
  • New Computer Installs
  • Printing Problems
  • Project Consultations

 

New projects are not included in monthly fees. However, all customers on a maintenance plan receive a discounted rate.

Internet Services

If needed, ICS can host your website. We can also provide backup email services for Exchange or any other email server/provider.

Remote Access

ICS can provide an easy way for you to access your computers remotely.

24/7 Emergency Support

All of our managed services customers can contact us anytime, night or day, even on Sundays.

Microsoft Office 365

Great Customer Service

October 25, 2016

Our office has been using Ingram Computers for a long time now. Matt is great at working on our computer issues. If he cannot fix it by logging into our system he makes a service call, He recently installed a new computer for our office it works great. When I call his office Janice answers she is

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Matt is the best!

October 25, 2016

Ingram Computers has provided computer equipment and service to our business for several years. Matt knows that I have no technical knowledge, nor do I want any. He clearly explains what we need to do, and he promptly returns calls. I can't imagine anyone better to deal with. Mike N.

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I Approve Ingrams Computers

October 25, 2016

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

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Matt's review

October 25, 2016

Matt has become an important computer resource for Knuckles Insurance. He is extremely responsive, pleasant, and fixes the issues/problems the first time! Tim L.

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Great Service

October 25, 2016

Very courteous and very speedy on their diagnosis. Work done on my computer was great couldn't asked for better people. Kalea T.

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did everything I asked

October 25, 2016

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

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Matt's First Business Customer

October 25, 2016

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

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Fast outstanding service, and outstanding commo!

October 25, 2016

Fast outstanding service, and outstanding commo! Tom H.

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excellent service and well priced

October 25, 2016

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

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Professional & Prompt

October 25, 2016

Service was professional and prompt. I had an HP laptop screen replaced and all is well. The personnel were polite honest and helpful. The cost was affordable and fair. I would highly recommend Ingram Computer Repair. Jackie S.

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Camera system in our business

October 25, 2016

great! Always fast , and can fix any problems! Great service! Have and will use again! Cold Stone Creamery

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There Aren't enough stars!!!!

October 25, 2016

There aren't enough stars to rate the dedication, talent, and customer service [as well as Janice, the best receptionist ever] at Ingram. I took my computer there, and Matt and Tyler went above and beyond anything I'd have ever expected to try to retrieve all of my precious info that was on it [ba

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