IT Services

Business, Services

Small Business IT Services

You depend on your computers to run your business. Every second of downtime can be lost revenue. IT Services can be expensive.

When you partner with Ingram Computer Services to become our IT Services provider, we take care of you. We monitor your computers and servers in order to predict problems before they become a problem. We make sure all your computers are protected with antivirus. We keep your systems up-to-date and properly maintained with backups, defrags, disk clean-ups, etc. Plus we will assist you with Line-Of-Business applications such as QuickBooks; and sort out any problems with your Internet Provider. Best of all, we do this for a low flat monthly fee.

Be sure to schedule a free consultations. (931) 542-9327

 

Remote Monitoring

We are constantly monitoring your workstations and servers. This insures your systems are running correctly by looking for problems before they become a problem.

Antivirus

No more worrying if your antivirus is up-to-date or when your subscription will expire. We handle that for you too.

Offsite Backup

Local backups are important. But if the building burns down, so does your local backup. That is why we include offsite backup with every maintenance plan.

Patches & Updates

We keep your computers and servers up-to-date with all the latest security updates and bug fixes.

  • Microsoft Windows
  • Microsoft Office
  • Mozilla Firefox
  • Google Chrome
  • Adobe Reader
  • Java
  • And many, many more
Asset Tracking

Not only do we track your servers and workstations, we track all the hardware components inside your computer. We also track all the software installed. ICS will also scan your network, tracking all devices connected.

LOB Applications

ICS will assist directly with Line-Of-Business (LOB) applications such as QuickBooks. We talk directly to the vendor so there is none of the “Blame Game.” This way, you don’t have to be on the phone talking to someone you don’t understand.

(Valid support contract must be maintained with LOB vendor)

Included Labor Cost

The maintenance plans include all labor for assistance with all maintenance related work.
For example:

  • Viruses/Malware
  • Hard Drive Failures
  • Power Supply Failures
  • Software Problems
  • New Employee Setups
  • New Computer Installs
  • Printing Problems
  • Project Consultations

 

New projects are not included in monthly fees. However, all customers on a maintenance plan receive a discounted rate.

Internet Services

If needed, ICS can host your website. We can also provide backup email services for Exchange or any other email server/provider.

Remote Access

ICS can provide an easy way for you to access your computers remotely.

24/7 Emergency Support

All of our managed services customers can contact us anytime, night or day, even on Sundays.

Dropbox

Matt is awesome!!!

October 25, 2016

Matt has been our IT support person for many years now. I can't imagine what I would do without him! He is knowledgeable, honest, pleasant, and takes care of us in a timely manner. I would recommend him to anyone. Kathy M.

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Great service when we need it.

October 25, 2016

Our two offices work completely on the internet with all our companies and most of our customers. When a computer problem arises Matt is there and we are soon back online. Matt has been our IT Dept. since 2003 with outstanding performance. Clint Reynolds A. E. Reynolds Insurance Agency Inc.

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Professional Service

October 25, 2016

Matt Ingram is the go to guy for all your automation needs. He gives you timely professional service. Tom H.

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Ingram's Computer Service is the best!

October 25, 2016

We love Ingram Computer Service because when you call you get an answer. Matt and his staff are always ready to help with our computer needs, big or small. Teresa M.

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work done on laptops

October 25, 2016

Everything is still working just fine. I will be back anytime I need help or work done on any of my laptops Beecher S.

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There Aren't enough stars!!!!

October 25, 2016

There aren't enough stars to rate the dedication, talent, and customer service [as well as Janice, the best receptionist ever] at Ingram. I took my computer there, and Matt and Tyler went above and beyond anything I'd have ever expected to try to retrieve all of my precious info that was on it [ba

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did everything I asked

October 25, 2016

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

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Great Personal Service

October 25, 2016

Great Personal Service

Had to take my computer in for another clean-up as well as an issue with Malware. The staff was very professional, not to mention very cordial. Tyler got me up and going again in record time! Tyler was very generous with his time in showing me some issues and things to be aware of on my system as

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Answers all questions and then some....AWESOME SERVICE!

October 25, 2016

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

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A+

October 25, 2016

Great as always thanks very much Lacey K.

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Camera system in our business

October 25, 2016

great! Always fast , and can fix any problems! Great service! Have and will use again! Cold Stone Creamery

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Great Service and Price!!

October 25, 2016

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

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