Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

Microsoft Office 365

Outstanding

November 11, 2014

They did an outstanding job in a very short time. Any of our computers that break down will go to Ingram for repair. John E.

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Ingram Computers Are The Best!!

November 11, 2014

Matt Ingram and his crew are always professional and efficient. They really know their stuff. It's a pleasure doing business with them and I recommend them to anyone needing services for business or personal computer needs. Renee' T.

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Service was great

November 11, 2014

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

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Fast outstanding service, and outstanding commo!

November 11, 2014

Fast outstanding service, and outstanding commo! Tom H.

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I Approve Ingrams Computers

November 11, 2014

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

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Matt's First Business Customer

November 11, 2014

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

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did everything I asked

November 11, 2014

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

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Ingram Computer Services - Fast, Honest, Affordable, Friendly!

November 11, 2014

I've been going to Matt & his staff at Ingram Computer Services for over 7 years, for ALL my computer needs, repairs or equipment, and they've always provided outstanding service with a smile! Have met my needs every time fast and affordably. I'll never go anywhere else. Great service. Great p

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Great Service

November 11, 2014

Very courteous and very speedy on their diagnosis. Work done on my computer was great couldn't asked for better people. Kalea T.

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Camera system in our business

November 11, 2014

great! Always fast , and can fix any problems! Great service! Have and will use again! Cold Stone Creamery

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Very Helpful

November 11, 2014

When the guys at bestbuy couldn't save my data off of my old hard drive, Ingram Computer Services was able to. I am very glad that I found out about them. Hayley S.

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excellent service and well priced

November 11, 2014

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

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