Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

Free Diagnostics Ad

Service was great

November 11, 2014

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

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Great Service

November 11, 2014

Very courteous and very speedy on their diagnosis. Work done on my computer was great couldn't asked for better people. Kalea T.

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Great Customer Service

November 11, 2014

Our office has been using Ingram Computers for a long time now. Matt is great at working on our computer issues. If he cannot fix it by logging into our system he makes a service call, He recently installed a new computer for our office it works great. When I call his office Janice answers she is

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Professional & Prompt

November 11, 2014

Service was professional and prompt. I had an HP laptop screen replaced and all is well. The personnel were polite honest and helpful. The cost was affordable and fair. I would highly recommend Ingram Computer Repair. Jackie S.

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Ingram Computer Services - Fast, Honest, Affordable, Friendly!

November 11, 2014

I've been going to Matt & his staff at Ingram Computer Services for over 7 years, for ALL my computer needs, repairs or equipment, and they've always provided outstanding service with a smile! Have met my needs every time fast and affordably. I'll never go anywhere else. Great service. Great p

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Ingram's Computer Service is the best!

November 11, 2014

We love Ingram Computer Service because when you call you get an answer. Matt and his staff are always ready to help with our computer needs, big or small. Teresa M.

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Great Service!

November 11, 2014

Great service! Very professional. Restored 2 of my computers. Would highly recommend. Jackie P.

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Matt's First Business Customer

November 11, 2014

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

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Outstanding

November 11, 2014

They did an outstanding job in a very short time. Any of our computers that break down will go to Ingram for repair. John E.

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Matt is the best!

November 11, 2014

Ingram Computers has provided computer equipment and service to our business for several years. Matt knows that I have no technical knowledge, nor do I want any. He clearly explains what we need to do, and he promptly returns calls. I can't imagine anyone better to deal with. Mike N.

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Answers all questions and then some....AWESOME SERVICE!

November 11, 2014

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

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work done on laptops

November 11, 2014

Everything is still working just fine. I will be back anytime I need help or work done on any of my laptops Beecher S.

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