Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

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Fast outstanding service, and outstanding commo!

November 11, 2014

Fast outstanding service, and outstanding commo! Tom H.

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Matt's First Business Customer

November 11, 2014

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

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Great Service and Price!!

November 11, 2014

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

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Matt is awesome!!!

November 11, 2014

Matt has been our IT support person for many years now. I can't imagine what I would do without him! He is knowledgeable, honest, pleasant, and takes care of us in a timely manner. I would recommend him to anyone. Kathy M.

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Matt's review

November 11, 2014

Matt has become an important computer resource for Knuckles Insurance. He is extremely responsive, pleasant, and fixes the issues/problems the first time! Tim L.

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Ingram Computers Are The Best!!

November 11, 2014

Matt Ingram and his crew are always professional and efficient. They really know their stuff. It's a pleasure doing business with them and I recommend them to anyone needing services for business or personal computer needs. Renee' T.

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Great Personal Service

November 11, 2014

Great Personal Service

Had to take my computer in for another clean-up as well as an issue with Malware. The staff was very professional, not to mention very cordial. Tyler got me up and going again in record time! Tyler was very generous with his time in showing me some issues and things to be aware of on my system as

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Ingram Computer Services - Fast, Honest, Affordable, Friendly!

November 11, 2014

I've been going to Matt & his staff at Ingram Computer Services for over 7 years, for ALL my computer needs, repairs or equipment, and they've always provided outstanding service with a smile! Have met my needs every time fast and affordably. I'll never go anywhere else. Great service. Great p

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Answers all questions and then some....AWESOME SERVICE!

November 11, 2014

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

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Excellent Service, professional and friendly

November 11, 2014

Excellent Service, professional and friendly

always on time and able to fix any problem. Annette H.

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Best Service in the area.

November 11, 2014

Ingram computers is dedicated to keeping you serviced and with no down time, courteous, efficient, updated to what's new in the technology world, he offers suggestions to help your business and the best equipment for your business. He is on call all the time and very dedicated. Great Company we ha

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Professional & Prompt

November 11, 2014

Service was professional and prompt. I had an HP laptop screen replaced and all is well. The personnel were polite honest and helpful. The cost was affordable and fair. I would highly recommend Ingram Computer Repair. Jackie S.

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