Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

Dropbox

Matt's review

November 11, 2014

Matt has become an important computer resource for Knuckles Insurance. He is extremely responsive, pleasant, and fixes the issues/problems the first time! Tim L.

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Camera system in our business

November 11, 2014

great! Always fast , and can fix any problems! Great service! Have and will use again! Cold Stone Creamery

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There Aren't enough stars!!!!

November 11, 2014

There aren't enough stars to rate the dedication, talent, and customer service [as well as Janice, the best receptionist ever] at Ingram. I took my computer there, and Matt and Tyler went above and beyond anything I'd have ever expected to try to retrieve all of my precious info that was on it [ba

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Service was great

November 11, 2014

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

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Great Service and Price!!

November 11, 2014

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

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Best Service in the area.

November 11, 2014

Ingram computers is dedicated to keeping you serviced and with no down time, courteous, efficient, updated to what's new in the technology world, he offers suggestions to help your business and the best equipment for your business. He is on call all the time and very dedicated. Great Company we ha

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Matt's First Business Customer

November 11, 2014

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

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A+

November 11, 2014

Great as always thanks very much Lacey K.

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ICS Review

November 11, 2014

I asked several places for an estimate on my laptop repair, and Ingram gave me the best price and best turnaround time. I will definitely be looking to Ingram in the future for my computer repair needs. Luis

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Answers all questions and then some....AWESOME SERVICE!

November 11, 2014

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

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Great Service

November 11, 2014

Very courteous and very speedy on their diagnosis. Work done on my computer was great couldn't asked for better people. Kalea T.

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Very Helpful

November 11, 2014

When the guys at bestbuy couldn't save my data off of my old hard drive, Ingram Computer Services was able to. I am very glad that I found out about them. Hayley S.

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