Refund Policy

Website & Email Hosting

Ingram Computer Services offers a 15 day money back guarantee for anyone not completely satisfied with our website hosting services. This does not include any setup or design fees which are non-refundable. Service must be canceled with the first fifteen days of signup. To cancel the service, please email sales@ingramcomputerservices.com or call us (931) 542-9327 with at least 30 days notice.

Computer Parts

Parts purchased through Ingram Computer Services has a 30 day exchange only warranty. Customers can request a full refund, but it will be at the digression of management and the type of part returning. Customers that receive a refund will pay a 20% restocking fee.

Custom Built Computers

Customers can return a computer within 7 days of purchase for a refund. There will be a 20% restocking fee.

Used Parts & Computers

There is a 7 day exchange warranty on all used parts. No cash refunds.

Elisha L. Avatar
Elisha L.
2/10/2015 - Facebook

There aren't enough stars to rate the dedication, talent, and customer service [Janice, you rock!] at Ingram. I took my computer there, and they went above and beyond anything I'd have ever expected to try to retrieve all of my precious info that was on it! Not only is it obvious that they really know their stuff, but they also really care about their customers. I'd highly recommend them for any/all of your technological needs! I definitely know where I'll be going from now on! 🙂

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