Residential Maintenance

Windows Update
Software Updates
Hardware Monitoring
Cleaning & Optimization
Pro-Active Maintenance

10% Labor Discount

$10 per Month
or
$100 per Year

$10 per Additional Computers
$50 Setup Fee

Residential Virus Free Plan

Windows Update
Software Updates
Hardware Monitoring
Cleaning & Optimization
Pro-Active Maintenance

Antivirus
Web Filtering

Unlimited Remote Support
Unlimited In-Shop Maintenance
10% Labor Discount

$20 per Month
or
$200 per Year

$15 per Additional Computers
$50 Setup Fee

Residential No Problem Plan

Windows Update
Software Updates
Hardware Monitoring
Cleaning & Optimization
Pro-Active Maintenance

Antivirus
Web Filtering
Offsite Backup

Unlimited Remote Support
Unlimited In-Shop Maintenance
10% Labor Discount

$30 per Month
or
$300 per Year

$25 per Additional Computers
$50 Setup Fee

Keep your computer running great with our monthly maintenance plans.

  • Backup includes 300GB per computer.
  • No setup fee if paid 1 year in advance.
  • No longer term contracts (Month to Month).
  • $50 Setup includes up to 3 computers. $20 additional.

Fequently Asked Questions

What Antivirus Program will you install?

We install Bitdefender Antivirus

What is DNS Filtering

We use a service that keeps track of malicious websites and domain names. The filtering blocks these websites before you can ever access them. We can also block certain categories like advertisements and pornography.

Is your backup secure?

We use 256-bit encryption. Very Secure.

What if I need more backup storage?

We can bill you $5 for an additional 100 GB. If you need more, we can quote a better rate because we get a better rate.

I thought updating Windows could mess up my computer.

Viruses and malware take advantage of security holes in Windows. It is better to patch those holes than just hoping your antivirus will catch it.

Why should I update my installed programs?

Just like Windows, these have security problems. Malware could infect your system if left un-patched.

What does the Unlimited Maintenance Labor mean?
  • Any maintenance that might be needed on your computer. This might include:
    • Virus removal, Hard drive failure, OS Reload, Driver Updates, Tune up, Hardware replacement
  • It does not cover any new task. For instance:
    • Upgrading computer, upgrading Windows, installing new software

Basically, anything new is not covered

What does the 10% Labor Discount mean?

It is for the labor of anything not covered by maintenance. Maybe you need us to come to your home to install a new router. You will get 10% off your labor.

Is support 24/7?

Unfortunately, no. We do have Business plans that include 24/7 support.

How is this service billed?
  • Services are billed and emailed monthly on the first.
  • A credit or debit card is required for monthly billing.
  • Annual payments can be paper invoiced.
Are parts included?

Parts are not included. If we need to replace a failed part, you only pay for the part.

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