Data Recovery

Business, Residential, Services

Data Recovery

Hard drives are great. They hold all our information and provide easy access to our data. Unfortunately they are mechanical devices that can fail at any time.

Hard drives can fail because of many reasons:

  • Defective from manufacture
  • Power Surge (Electrical Storm)
  • Abuse
  • Neglect (Dropped)
  • Age (3+ Years)

We have the tools and experience to recovery your data.


I believe my hard drive is failing. What should I do?

Do not do anything. The more you use it, the less of a chance the data will be recovered. Think of it like a car engine that is failing. The more you drive it, the more damage you do.

Another company already told me there was no way to recover my data. Should I still bring it to you?

Yes. Some computer repair shops are not allowed to open the computer. Others just want you to purchase a new computer.

My hard drive is making a clicking or clanking noise. Is there any hope?

Yes. But you may not like the answer. We partner with Gillware Data Recovery Services. They can disassemble your hard drive and recover your data with their special equipment. It can be expensive, but Gillware offers a free estimate and free shipping to their service center. And they will provide a quote before they recover any data.

Does the freezer trick work?

The freezer trick is when you wrap the hard drive in an air-tight package and place it in the freezer overnight. Once it is really cold, you have a few minutes to recover your data. Hard drive manufacturer frown on this solution.

However, desperate times… We have used this several times. It has actually worked 3 times in the past 12 years. I can’t remember how many times we have tried it.

Can you recover data from an external hard drive?

Yes. But we will need to crack open the enclosure. Once we do this it probably will not go back together.

Can you recover data from a solid state drive?

Maybe. The drives use flash memory instead of magnetic storage. Solid state drives are very new to the utility software market. We talked with data recovery experts and they told us that more popular brands have a better chance of data recovery.

How much does is cost to evaluate my hard drive?

We will evaluate the hard drive for free. However, if the drive is severely damaged, our partner Gillware Data Recovery will evaluate and estimate the drive for free. They even pay for the shipping to their location. If you decide not to have your data recovered they will charge shipping to send it back.

Gillware Data Recovery

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Service was great

June 24, 2012

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

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Matt's First Business Customer

June 24, 2012

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

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excellent service and well priced

June 24, 2012

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

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Great Customer Service

June 24, 2012

Our office has been using Ingram Computers for a long time now. Matt is great at working on our computer issues. If he cannot fix it by logging into our system he makes a service call, He recently installed a new computer for our office it works great. When I call his office Janice answers she is

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Outstanding Service

June 24, 2012

As a Property Management company, it is important to have our computers running properly and efficiently. When our system is down or acting up, Ingram Computer Service are quick to arrive and resolve any of our issues. They know the importance of our business with our tenants and give great qualit

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Great Personal Service

June 24, 2012

Great Personal Service

Had to take my computer in for another clean-up as well as an issue with Malware. The staff was very professional, not to mention very cordial. Tyler got me up and going again in record time! Tyler was very generous with his time in showing me some issues and things to be aware of on my system as

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Camera system in our business

June 24, 2012

great! Always fast , and can fix any problems! Great service! Have and will use again! Cold Stone Creamery

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Professional & Prompt

June 24, 2012

Service was professional and prompt. I had an HP laptop screen replaced and all is well. The personnel were polite honest and helpful. The cost was affordable and fair. I would highly recommend Ingram Computer Repair. Jackie S.

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A+

June 24, 2012

Great as always thanks very much Lacey K.

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Great Service and Price!!

June 24, 2012

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

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ICS Review

June 24, 2012

I asked several places for an estimate on my laptop repair, and Ingram gave me the best price and best turnaround time. I will definitely be looking to Ingram in the future for my computer repair needs. Luis

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Very Helpful

June 24, 2012

When the guys at bestbuy couldn't save my data off of my old hard drive, Ingram Computer Services was able to. I am very glad that I found out about them. Hayley S.

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