Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

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A+

November 11, 2014

Great as always thanks very much Lacey K.

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I Approve Ingrams Computers

November 11, 2014

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

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Answers all questions and then some....AWESOME SERVICE!

November 11, 2014

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

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Great Service

November 11, 2014

Very courteous and very speedy on their diagnosis. Work done on my computer was great couldn't asked for better people. Kalea T.

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Ingram Computers Are The Best!!

November 11, 2014

Matt Ingram and his crew are always professional and efficient. They really know their stuff. It's a pleasure doing business with them and I recommend them to anyone needing services for business or personal computer needs. Renee' T.

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Great Personal Service

November 11, 2014

Great Personal Service

Had to take my computer in for another clean-up as well as an issue with Malware. The staff was very professional, not to mention very cordial. Tyler got me up and going again in record time! Tyler was very generous with his time in showing me some issues and things to be aware of on my system as

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Great Service and Price!!

November 11, 2014

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

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Service was great

November 11, 2014

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

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did everything I asked

November 11, 2014

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

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Ingram's Computer Service is the best!

November 11, 2014

We love Ingram Computer Service because when you call you get an answer. Matt and his staff are always ready to help with our computer needs, big or small. Teresa M.

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Great Service!

November 11, 2014

Great service! Very professional. Restored 2 of my computers. Would highly recommend. Jackie P.

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Outstanding Review for Ingram Computer Services

November 11, 2014

My daughter, Jan Williams, and I have been having Matt Ingram as our go to guy for all computer service for years. I have referred him to many friends and neighbors also. Everyone that I have talked with always call him when they need computer services. I daughter has equipment in addition to her

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