Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

Dropbox

Great Personal Service

November 11, 2014

Great Personal Service

Had to take my computer in for another clean-up as well as an issue with Malware. The staff was very professional, not to mention very cordial. Tyler got me up and going again in record time! Tyler was very generous with his time in showing me some issues and things to be aware of on my system as

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Great Service and Price!!

November 11, 2014

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

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Great Customer Service

November 11, 2014

Our office has been using Ingram Computers for a long time now. Matt is great at working on our computer issues. If he cannot fix it by logging into our system he makes a service call, He recently installed a new computer for our office it works great. When I call his office Janice answers she is

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Great service when we need it.

November 11, 2014

Our two offices work completely on the internet with all our companies and most of our customers. When a computer problem arises Matt is there and we are soon back online. Matt has been our IT Dept. since 2003 with outstanding performance. Clint Reynolds A. E. Reynolds Insurance Agency Inc.

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Very Helpful

November 11, 2014

When the guys at bestbuy couldn't save my data off of my old hard drive, Ingram Computer Services was able to. I am very glad that I found out about them. Hayley S.

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Professional Service

November 11, 2014

Matt Ingram is the go to guy for all your automation needs. He gives you timely professional service. Tom H.

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Matt's review

November 11, 2014

Matt has become an important computer resource for Knuckles Insurance. He is extremely responsive, pleasant, and fixes the issues/problems the first time! Tim L.

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Matt is awesome!!!

November 11, 2014

Matt has been our IT support person for many years now. I can't imagine what I would do without him! He is knowledgeable, honest, pleasant, and takes care of us in a timely manner. I would recommend him to anyone. Kathy M.

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did everything I asked

November 11, 2014

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

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A+

November 11, 2014

Great as always thanks very much Lacey K.

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I Approve Ingrams Computers

November 11, 2014

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

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Great Service!

November 11, 2014

Great service! Very professional. Restored 2 of my computers. Would highly recommend. Jackie P.

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