IT Services

Business, Services

Small Business IT Services

You depend on your computers to run your business. Every second of downtime can be lost revenue. IT Services can be expensive.

When you partner with Ingram Computer Services to become our IT Services provider, we take care of you. We monitor your computers and servers in order to predict problems before they become a problem. We make sure all your computers are protected with antivirus. We keep your systems up-to-date and properly maintained with backups, defrags, disk clean-ups, etc. Plus we will assist you with Line-Of-Business applications such as QuickBooks; and sort out any problems with your Internet Provider. Best of all, we do this for a low flat monthly fee.

Be sure to schedule a free consultations. (931) 542-9327

 

Remote Monitoring

We are constantly monitoring your workstations and servers. This insures your systems are running correctly by looking for problems before they become a problem.

Antivirus

No more worrying if your antivirus is up-to-date or when your subscription will expire. We handle that for you too.

Offsite Backup

Local backups are important. But if the building burns down, so does your local backup. That is why we include offsite backup with every maintenance plan.

Patches & Updates

We keep your computers and servers up-to-date with all the latest security updates and bug fixes.

  • Microsoft Windows
  • Microsoft Office
  • Mozilla Firefox
  • Google Chrome
  • Adobe Reader
  • Java
  • And many, many more
Asset Tracking

Not only do we track your servers and workstations, we track all the hardware components inside your computer. We also track all the software installed. ICS will also scan your network, tracking all devices connected.

LOB Applications

ICS will assist directly with Line-Of-Business (LOB) applications such as QuickBooks. We talk directly to the vendor so there is none of the “Blame Game.” This way, you don’t have to be on the phone talking to someone you don’t understand.

(Valid support contract must be maintained with LOB vendor)

Included Labor Cost

The maintenance plans include all labor for assistance with all maintenance related work.
For example:

  • Viruses/Malware
  • Hard Drive Failures
  • Power Supply Failures
  • Software Problems
  • New Employee Setups
  • New Computer Installs
  • Printing Problems
  • Project Consultations

 

New projects are not included in monthly fees. However, all customers on a maintenance plan receive a discounted rate.

Internet Services

If needed, ICS can host your website. We can also provide backup email services for Exchange or any other email server/provider.

Remote Access

ICS can provide an easy way for you to access your computers remotely.

24/7 Emergency Support

All of our managed services customers can contact us anytime, night or day, even on Sundays.

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excellent service and well priced

October 25, 2016

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

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did everything I asked

October 25, 2016

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

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Matt is awesome!!!

October 25, 2016

Matt has been our IT support person for many years now. I can't imagine what I would do without him! He is knowledgeable, honest, pleasant, and takes care of us in a timely manner. I would recommend him to anyone. Kathy M.

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ICS Review

October 25, 2016

I asked several places for an estimate on my laptop repair, and Ingram gave me the best price and best turnaround time. I will definitely be looking to Ingram in the future for my computer repair needs. Luis

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Service was great

October 25, 2016

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

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Outstanding

October 25, 2016

They did an outstanding job in a very short time. Any of our computers that break down will go to Ingram for repair. John E.

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Outstanding Review for Ingram Computer Services

October 25, 2016

My daughter, Jan Williams, and I have been having Matt Ingram as our go to guy for all computer service for years. I have referred him to many friends and neighbors also. Everyone that I have talked with always call him when they need computer services. I daughter has equipment in addition to her

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Excellent Service, professional and friendly

October 25, 2016

Excellent Service, professional and friendly

always on time and able to fix any problem. Annette H.

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Best Service in the area.

October 25, 2016

Ingram computers is dedicated to keeping you serviced and with no down time, courteous, efficient, updated to what's new in the technology world, he offers suggestions to help your business and the best equipment for your business. He is on call all the time and very dedicated. Great Company we ha

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Great Service!

October 25, 2016

Great service! Very professional. Restored 2 of my computers. Would highly recommend. Jackie P.

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Great service when we need it.

October 25, 2016

Our two offices work completely on the internet with all our companies and most of our customers. When a computer problem arises Matt is there and we are soon back online. Matt has been our IT Dept. since 2003 with outstanding performance. Clint Reynolds A. E. Reynolds Insurance Agency Inc.

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Answers all questions and then some....AWESOME SERVICE!

October 25, 2016

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

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