IT Services

Business, Services

Small Business IT Services

You depend on your computers to run your business. Every second of downtime can be lost revenue. IT Services can be expensive.

When you partner with Ingram Computer Services to become our IT Services provider, we take care of you. We monitor your computers and servers in order to predict problems before they become a problem. We make sure all your computers are protected with antivirus. We keep your systems up-to-date and properly maintained with backups, defrags, disk clean-ups, etc. Plus we will assist you with Line-Of-Business applications such as QuickBooks; and sort out any problems with your Internet Provider. Best of all, we do this for a low flat monthly fee.

Be sure to schedule a free consultations. (931) 542-9327

 

Remote Monitoring

We are constantly monitoring your workstations and servers. This insures your systems are running correctly by looking for problems before they become a problem.

Antivirus

No more worrying if your antivirus is up-to-date or when your subscription will expire. We handle that for you too.

Offsite Backup

Local backups are important. But if the building burns down, so does your local backup. That is why we include offsite backup with every maintenance plan.

Patches & Updates

We keep your computers and servers up-to-date with all the latest security updates and bug fixes.

  • Microsoft Windows
  • Microsoft Office
  • Mozilla Firefox
  • Google Chrome
  • Adobe Reader
  • Java
  • And many, many more
Asset Tracking

Not only do we track your servers and workstations, we track all the hardware components inside your computer. We also track all the software installed. ICS will also scan your network, tracking all devices connected.

LOB Applications

ICS will assist directly with Line-Of-Business (LOB) applications such as QuickBooks. We talk directly to the vendor so there is none of the “Blame Game.” This way, you don’t have to be on the phone talking to someone you don’t understand.

(Valid support contract must be maintained with LOB vendor)

Included Labor Cost

The maintenance plans include all labor for assistance with all maintenance related work.
For example:

  • Viruses/Malware
  • Hard Drive Failures
  • Power Supply Failures
  • Software Problems
  • New Employee Setups
  • New Computer Installs
  • Printing Problems
  • Project Consultations

 

New projects are not included in monthly fees. However, all customers on a maintenance plan receive a discounted rate.

Internet Services

If needed, ICS can host your website. We can also provide backup email services for Exchange or any other email server/provider.

Remote Access

ICS can provide an easy way for you to access your computers remotely.

24/7 Emergency Support

All of our managed services customers can contact us anytime, night or day, even on Sundays.

Microsoft Office 365

Excellent Service, professional and friendly

October 25, 2016

Excellent Service, professional and friendly

always on time and able to fix any problem. Annette H.

[ read more ]

Matt's review

October 25, 2016

Matt has become an important computer resource for Knuckles Insurance. He is extremely responsive, pleasant, and fixes the issues/problems the first time! Tim L.

[ read more ]

Ingram Computer Services - Fast, Honest, Affordable, Friendly!

October 25, 2016

I've been going to Matt & his staff at Ingram Computer Services for over 7 years, for ALL my computer needs, repairs or equipment, and they've always provided outstanding service with a smile! Have met my needs every time fast and affordably. I'll never go anywhere else. Great service. Great p

[ read more ]

Service was great

October 25, 2016

Service was great as was follow up. Was surprised that a piece of plastic (frame) cost so much. Carl E.

[ read more ]

Matt's First Business Customer

October 25, 2016

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

[ read more ]

Outstanding Review for Ingram Computer Services

October 25, 2016

My daughter, Jan Williams, and I have been having Matt Ingram as our go to guy for all computer service for years. I have referred him to many friends and neighbors also. Everyone that I have talked with always call him when they need computer services. I daughter has equipment in addition to her

[ read more ]

Ingram's Computer Service is the best!

October 25, 2016

We love Ingram Computer Service because when you call you get an answer. Matt and his staff are always ready to help with our computer needs, big or small. Teresa M.

[ read more ]

Camera system in our business

October 25, 2016

great! Always fast , and can fix any problems! Great service! Have and will use again! Cold Stone Creamery

[ read more ]

did everything I asked

October 25, 2016

did everything I asked and even kept in contact with me to let me know if they found anything wrong . I recommend them to anyone with computer problems . I will go back to them anytime I need help with any kind of computer problem . Beecher S.

[ read more ]

There Aren't enough stars!!!!

October 25, 2016

There aren't enough stars to rate the dedication, talent, and customer service [as well as Janice, the best receptionist ever] at Ingram. I took my computer there, and Matt and Tyler went above and beyond anything I'd have ever expected to try to retrieve all of my precious info that was on it [ba

[ read more ]

Professional Service

October 25, 2016

Matt Ingram is the go to guy for all your automation needs. He gives you timely professional service. Tom H.

[ read more ]

Great Service and Price!!

October 25, 2016

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

[ read more ]