Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

Free Diagnostics Ad

Camera system in our business

November 11, 2014

great! Always fast , and can fix any problems! Great service! Have and will use again! Cold Stone Creamery

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Best Service in the area.

November 11, 2014

Ingram computers is dedicated to keeping you serviced and with no down time, courteous, efficient, updated to what's new in the technology world, he offers suggestions to help your business and the best equipment for your business. He is on call all the time and very dedicated. Great Company we ha

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Fast outstanding service, and outstanding commo!

November 11, 2014

Fast outstanding service, and outstanding commo! Tom H.

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Matt's First Business Customer

November 11, 2014

Matt, Thank you for keeping A. E. Reynolds Insurance Inc. computer and communication systems running. Without your immediate response, our customer service would have suffered. Thirteen years is a long time of proven performance. Clint Reynolds A.E. Reynolds Insurance Agency

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I Approve Ingrams Computers

November 11, 2014

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

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Matt is the best!

November 11, 2014

Ingram Computers has provided computer equipment and service to our business for several years. Matt knows that I have no technical knowledge, nor do I want any. He clearly explains what we need to do, and he promptly returns calls. I can't imagine anyone better to deal with. Mike N.

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excellent service and well priced

November 11, 2014

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

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Ingram Computer Services - Fast, Honest, Affordable, Friendly!

November 11, 2014

I've been going to Matt & his staff at Ingram Computer Services for over 7 years, for ALL my computer needs, repairs or equipment, and they've always provided outstanding service with a smile! Have met my needs every time fast and affordably. I'll never go anywhere else. Great service. Great p

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Outstanding

November 11, 2014

They did an outstanding job in a very short time. Any of our computers that break down will go to Ingram for repair. John E.

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Matt is awesome!!!

November 11, 2014

Matt has been our IT support person for many years now. I can't imagine what I would do without him! He is knowledgeable, honest, pleasant, and takes care of us in a timely manner. I would recommend him to anyone. Kathy M.

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Ingram's Computer Service is the best!

November 11, 2014

We love Ingram Computer Service because when you call you get an answer. Matt and his staff are always ready to help with our computer needs, big or small. Teresa M.

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Great Customer Service

November 11, 2014

Our office has been using Ingram Computers for a long time now. Matt is great at working on our computer issues. If he cannot fix it by logging into our system he makes a service call, He recently installed a new computer for our office it works great. When I call his office Janice answers she is

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