Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

Microsoft Office 365

Great Service and Price!!

November 11, 2014

Ingram set up our business computer and has been maintaining it for years! They are wonderful! Quick to get your needs taken care of! Cook's Nursery & Landscaping

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A+

November 11, 2014

Great as always thanks very much Lacey K.

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Best Service in the area.

November 11, 2014

Ingram computers is dedicated to keeping you serviced and with no down time, courteous, efficient, updated to what's new in the technology world, he offers suggestions to help your business and the best equipment for your business. He is on call all the time and very dedicated. Great Company we ha

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Answers all questions and then some....AWESOME SERVICE!

November 11, 2014

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

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I Approve Ingrams Computers

November 11, 2014

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

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Ingram Computers Are The Best!!

November 11, 2014

Matt Ingram and his crew are always professional and efficient. They really know their stuff. It's a pleasure doing business with them and I recommend them to anyone needing services for business or personal computer needs. Renee' T.

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excellent service and well priced

November 11, 2014

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

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Outstanding

November 11, 2014

They did an outstanding job in a very short time. Any of our computers that break down will go to Ingram for repair. John E.

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Outstanding Review for Ingram Computer Services

November 11, 2014

My daughter, Jan Williams, and I have been having Matt Ingram as our go to guy for all computer service for years. I have referred him to many friends and neighbors also. Everyone that I have talked with always call him when they need computer services. I daughter has equipment in addition to her

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Professional Service

November 11, 2014

Matt Ingram is the go to guy for all your automation needs. He gives you timely professional service. Tom H.

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Fast outstanding service, and outstanding commo!

November 11, 2014

Fast outstanding service, and outstanding commo! Tom H.

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Great Personal Service

November 11, 2014

Great Personal Service

Had to take my computer in for another clean-up as well as an issue with Malware. The staff was very professional, not to mention very cordial. Tyler got me up and going again in record time! Tyler was very generous with his time in showing me some issues and things to be aware of on my system as

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