Free Diagnostics

Residential, Services

ICS offers basic free diagnostics on desktop and notebook computers. This offer is for in-store service work only. Onsite services do not apply. This includes 24 hour hardware diagnostics.

This does not include printers, monitors, ipods or other computer parts and accessories.

Advanced diagnostics of $25.00 may be required if basic diagnostics does not show errors.

Notebook Computers

There is a 1 hour fee to disassemble a laptop/notebook computer and check for problems that cannot be detected with the case assembled. These can include the following:

  • Checking the power jack to see if it can be repaired or needs to be replaced.
  • Checking the CPU for damage.
  • Checking the CPU fan and heat sink assembly.
  • Checking motherboard for various problems such as liquid or heat damage.
  • Testing of LCD inverter, cables, florescent tubes or other parts in the monitor housing.

Advanced diagnostics fees as well as fees to disassemble a laptop will be credited back to the cost of the repair. For instance, if you need a laptop jack replacement, we will not charge for the advance diagnostics and the fee to replace the jack. If you decide not to have ICS preform the repair, the cost will then be 1 hour of labor. Please call our office if you need clarification on these fees. We will be happy to explain them to you.

Bitdefender Ad

There Aren't enough stars!!!!

November 11, 2014

There aren't enough stars to rate the dedication, talent, and customer service [as well as Janice, the best receptionist ever] at Ingram. I took my computer there, and Matt and Tyler went above and beyond anything I'd have ever expected to try to retrieve all of my precious info that was on it [ba

[ read more ]

Answers all questions and then some....AWESOME SERVICE!

November 11, 2014

Matt Ingram shows professionalism in the way he conducts business with great follow-up. Services rendered such as computer repair have been completed timely and fixed. He has returned all calls within a short time, is friendly and answers all questions to my satisfaction. There are no dumb questio

[ read more ]

Professional Service

November 11, 2014

Matt Ingram is the go to guy for all your automation needs. He gives you timely professional service. Tom H.

[ read more ]

Excellent Service, professional and friendly

November 11, 2014

Excellent Service, professional and friendly

always on time and able to fix any problem. Annette H.

[ read more ]

work done on laptops

November 11, 2014

Everything is still working just fine. I will be back anytime I need help or work done on any of my laptops Beecher S.

[ read more ]

Fast outstanding service, and outstanding commo!

November 11, 2014

Fast outstanding service, and outstanding commo! Tom H.

[ read more ]

excellent service and well priced

November 11, 2014

unlike the competition, they do not ask for a fee upfront,$45.... or if you want to "jump the line"$75....Ingram will look at your computer find out what the problem is and then give you a price to fix it.I bought a refurbished computer from "doghouse" last oct 2014......because i asked them to ha

[ read more ]

Outstanding Service

November 11, 2014

As a Property Management company, it is important to have our computers running properly and efficiently. When our system is down or acting up, Ingram Computer Service are quick to arrive and resolve any of our issues. They know the importance of our business with our tenants and give great qualit

[ read more ]

Very Helpful

November 11, 2014

When the guys at bestbuy couldn't save my data off of my old hard drive, Ingram Computer Services was able to. I am very glad that I found out about them. Hayley S.

[ read more ]

I Approve Ingrams Computers

November 11, 2014

The easy going professionals at Ingrams made me feel comfy to not only bring my computers to them, but refer my family, who live in Memphis, to allow me to let Ingrams take a look at their computers. We were never disappointed. We can also purchase laptops, printers, and other good quality assesso

[ read more ]

Matt is awesome!!!

November 11, 2014

Matt has been our IT support person for many years now. I can't imagine what I would do without him! He is knowledgeable, honest, pleasant, and takes care of us in a timely manner. I would recommend him to anyone. Kathy M.

[ read more ]

Great Service

November 11, 2014

Very courteous and very speedy on their diagnosis. Work done on my computer was great couldn't asked for better people. Kalea T.

[ read more ]